Process mapping
Identify the trigger, responsible team, required inputs and expected result.
BAZECITY · WORKFLOW AUTOMATION
Connect the repeated work with clear rules.
Automation is useful when the task and its exceptions are understood. We help UK teams review repetitive handovers between forms, software and internal processes, then scope a workflow that people can operate and investigate when something needs attention.
THE RIGHT FOUNDATION
Automate a clear process, with control over exceptions.
A reliable workflow needs a trigger, a decision and a clear outcome. We review the process first, then design the connection, permissions and recovery steps around your operations.
START WITH THE OUTCOME
Explain the task, systems involved, frequency, sample inputs and what should happen when something fails.
WHAT WE CAN BUILD
A considered scope. Useful capabilities.
The proposal defines which of these capabilities are included in your project.
API connections
Connect supported services using appropriate authentication and access scopes.
Event-driven tasks
Act on approved events or schedules rather than repeating manual data entry.
Business rules
Define checks, approvals and conditions before an action proceeds.
Exception handling
Plan retries, duplicate prevention and a clear path for human review.
Operational visibility
Document logs, notifications and the people responsible for follow-up.
A CLEAR HANDOVER
Know what the project is delivering.
Deliverables and acceptance criteria are agreed in writing before implementation.
- A workflow and data-flow map
- Agreed triggers, rules and actions
- Integration configuration and documentation
- Failure and recovery scenarios
- A practical operations handover
FROM BRIEF TO DELIVERY
A practical route to the next release.
Review the requirement, agree the scope and test the work against the outcome.
Discover
Review the current setup, users, dependencies and practical constraints.
Build & review
Implement the agreed work with useful review points and recorded decisions.
Validate & hand over
Check the main journeys and document the delivered configuration and responsibilities.
SERVICE QUESTIONS
A few details before we begin.
Use these answers as a starting point, then bring your project-specific requirements into the brief.
Can every task be automated?
No. Some tasks require judgement or depend on systems without suitable interfaces. We assess feasibility and keep human approval where it is needed.
Can automation prevent duplicate actions?
Duplicate detection and idempotency can be designed where the systems support them. The exact approach depends on the APIs and business process.
Do we need to share account passwords?
We aim to use supported API credentials or delegated access with appropriate permissions. Access arrangements are agreed for the specific systems involved.
LET’S MAKE IT SPECIFIC
Tell us what needs to work better.
A clear starting point is enough: your current setup, the task you want to improve and the outcome you need.
BAZECITY UK
Decide what should happen when a step cannot complete.
Start with a repeatable process
Choose a task with identifiable inputs, a clear owner and an outcome you can check. Record which system is authoritative and what approval must happen before information moves. An integration should respect the actual APIs, permissions and limits available rather than rely on an assumed connection between two product names.
Design for exceptions and ongoing ownership
A duplicate record, missing field or unavailable third-party service needs a defined response. Agree what can retry, what requires human review and who receives the useful information. Test representative cases and document how the team manages credentials and later changes. Automation reduces a particular manual task; it does not remove the need for responsible operation.